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Dis-Chem Pharmacies requires experienced Cashiers for their Botswana, Gaborone – Airport Junction Store. To support customer service at the point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential:

• • O levels / BGCSE

• • A minimum of 6 months’ experience cashier/till operations experience

• • Computer literate – MS Office

• • Sound numerical skills

• • Strong command of the English language

• • Basic customer service

• • Willing and able to work retail hours

Job Description:

• • Adhere to Dis-Chem’s customer service policies and procedures

• • Establish a professional relationship with customers

• • Report customer complaints and compliments to the Frontline Supervisor, or store management

• • Adhere to the customer turnover hourly rate

• • Be aware of current sales and promotions

• • Ensure colleagues and customers are not exposed to any risk

• • Carry out and manage Dis-Chem 5 star communication principles

• • Be responsible for cash flow

• • Ensure all line voids and price changes are approved and signed off by the supervisor

• • Exchange merchandise for customers and accept returned goods by customers when authorised to do so

• • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem

• • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)

• • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs

• • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly

• • Ensure all outgoing stock/items/scripts are scanned and paid for

• • Ensure that all money is strictly kept safely and securely inside the till

• • Handle daily takings confidentially, and only discuss with management

• • Be alert, recognise and report suspicious behaviour to management

• • Address queries regarding store merchandise

• • Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• • In-depth knowledge of operating cash registers, and maintaining cash drawers

• • Knowledge of processing sales, refunds and payments

• • Strong command of English (written and oral)

• • Accuracy

• • Attention to detail

• • Presentable

• • Emotional intelligence

• • Social awareness

• • Accountability

• • Problem-solving

• • Analyse basic reports

• • Trustworthy and honest

• • Time management

Advantageous:

• • Third additional language

Special conditions of employment:

• • Willing and able to work retail hours

• • Reliable transport and/or reside in close proximity to the store

• • Botswana citizen

• • Clear credit and criminal records

Remuneration and benefits:

• • Market-related salary

• • Medical aid

• • Provident fund

• • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.